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Question about importing a web novel, hands-free playback, your account, or billing? Send us a note and we'll get back to you, usually within 1-2 business days.
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Before you reach out
A lot of questions have a quick answer already. If you are just getting started, the import guide covers adding a web novel by URL, opening your own PDFs and EPUBs, and which free sources work. Worth knowing: ReadLume reads free web novels only, so paywalled or subscription-gated content will not import.
If playback stops when your screen locks, that is almost always an Android battery setting, and the screen-off fix guide walks through it in a couple of minutes. For plans, billing, and the 3-day free trial, see pricing. Still stuck? Email hello@readlume.app with your device model, and for an import problem, include the chapter link you tried so we can help faster.